Privacy policy

Privacy Policy – NatVibe Herbals

Effective Date: 11/04/2026

NatVibe Herbals (“NatVibe”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, store, and protect information when you visit or make a purchase from our website (“Website”).

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

When you interact with our Website, place an order, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order and transaction details

b. Payment Information

Payments are processed through secure third-party payment gateways.
NatVibe does not store your credit/debit card, net banking, or UPI details.

c. Automatically Collected Information

When you browse our Website, we may automatically collect:

  • IP address
  • Device type and browser type
  • Pages viewed, time spent, referring URLs
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver products and services
  • Communicate order updates and provide customer support
  • Send promotional offers, product updates, and marketing communications
  • Improve our Website, products, and user experience
  • Prevent fraud, misuse, and unauthorized access
  • Comply with legal and regulatory requirements

3. Marketing Communications & Consent

By providing your contact details, you consent to receive communications from NatVibe via email, SMS, WhatsApp, or phone calls, including promotional messages.

You may opt out at any time by:

  • Clicking the “unsubscribe” link in emails
  • Replying “STOP” to SMS/WhatsApp messages
  • Contacting us at: support.natvibe@gmail.com

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Analyze website traffic and usage
  • Personalize content and advertisements

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Website.

5. Sharing of Information

We may share your information with trusted third parties, including:

  • Payment processors (for secure transactions)
  • Logistics and delivery partners
  • Technology and analytics providers
  • Advertising and marketing platforms

These third parties are authorized to use your information only to perform services on our behalf and are required to protect it.

We do not sell your personal data.

6. Data Retention

We retain personal information only for as long as:

  • Necessary to fulfill the purposes outlined in this policy
  • Required by applicable laws and regulations

When no longer required, data is securely deleted or anonymized.

7. Data Security

We implement reasonable security practices, including:

  • SSL encryption
  • Restricted access to personal data
  • Secure servers and systems

While we strive to protect your information, no method of transmission over the internet is 100% secure.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If such data is identified, it will be deleted promptly.

9. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing communications

To exercise your rights, contact us at: support.natvibe@gmail.com

10. International Data Transfers

Your information may be processed or stored by service providers located outside India. We ensure that such transfers are protected through appropriate safeguards and contractual obligations.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website indicates acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

NatVibe Herbals
📧 Email: support.natvibe@gmail.com
🌐 Website: https://natvibe.in